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Welcome to Frims

Order Management

FRIMS Order Management system allows back-office staff to distribute work and assign jobs to on-the-road fleet easily and effectively. If for any reason the user is out of coverage, FRIMS keeps attempting to reach the intended user until the order is finally delivered. FRIMS backend module allows it to interface with any ERP/TMS system. FRIMS online order taking module is available to all customers who wish to use our order management system. Orders are sent to your fleet in real time. FRIMS sends back real-time alerts to back-office staff when the order is received and read by the driver/technician. Once an order is received, FRIMS allows users to update the job status in real time. FRIMS can be customized to capture images of important documents and other pertinent information at the time of completion.

Features Include:

  • Create/Modify orders
  • Send orders in real time
  • Capture received / read status
  • Capture status updates real time
  • Order inquiry using FRIMS portal
  • Capture and view images of important documentation from Job site
  • Route summary reporting
  • Show fleet and order location on integrated maps on most dynamic mapping solution available